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Terms & Conditions

Name of the business: Anamart, business for education and consulting, owner Alfred Božić, Rijeka, Janeza Trdine 2 (hereinafter: Provider)

CRN: 98712594

OIB: 46508232319

Phone: +385 91 541 64 78


IBAN: HR7924840081135380047​

General Provisions

Anamart, trade for Education and Consulting (from now on Seller) provides live and online services (from now on Services) through its website at the domain (from now on Website). The services include providing general information and content, content management, personal advice, counselling, psychotherapy, education, and conducting financial transactions.  The services are not intended for diagnosis, issuing findings and letters, or prescribing medication.  If you are thinking about committing suicide or intend to take actions that may cause harm to yourself or others, or if you have any emergency, call the free number 112 immediately and request the help of the emergency services in the Republic of Croatia.

The Terms of Use define the conditions and rules for access and use by any person (hereinafter: User) and refer to the use of the Services. By using the Services, Users declare that they agree with the General Business Terms and Conditions and agree to use the Services under them. The right to use the Services is the User's right, and it cannot be transferred in any way to other natural or legal persons, nor is any User authorized to register other natural or legal persons. The user is personally responsible for protecting the confidentiality of passwords, in places where they exist as such. The User is aware of the fact that there are sometimes service interruptions or events beyond the Seller's control and accepts that the Seller is not responsible for any data loss that may occur during the transmission of information on the Internet. The User agrees and accepts that access to the Services may sometimes be interrupted, temporarily unavailable or disabled.

The Seller reserves the right at any time to modify or terminate any segment of the business, including, without limitation, the content, time of availability, as well as the equipment required to access or use the Services. Furthermore, the Seller may stop sending any part of the information, or any type of information, may change or terminate any method of data transmission, and may change data transmission speeds, as well as any of their other characteristics.

The seller reserves the right at any time, and without prior notice, if he deems it necessary, to cancel or amend any of the General Terms and Conditions of Business and Use and/or the Privacy Statement stated here. Therefore, it advises Users to re-read the information contained in the General Terms and Conditions of Business and Use and the Privacy Statement from time to time, to stay informed about such changes. Continuing to use the Services even after the publication of the new changed General Terms and Conditions of Business and Use, or Privacy Statement, implies that the User accepts the changes.

The User is responsible for the acquisition and maintenance of his computer equipment, including all software and hardware he owns and uses, as well as other equipment necessary to access and use the Services and all related costs. The Seller is not responsible for any damage to the User's equipment that may occur as a result of using the Services.

The website is private property. All mutual communication and interaction that takes place through these Web pages must be under these General Terms and Conditions of Business and Use. The User must not use this Website to advertise or carry out any commercial, religious, political, or non-commercial promotion.

The website contains materials protected by copyright, trademark, design and other information that is covered by other rights of natural or legal persons, including, but not limited to, texts, software, photos, video materials, graphics, music, sound, as well as the entire content Websites, under the regulations of the Republic of Croatia. The user may not modify, publish, transfer, participate in the transfer or sale, create derivatives, or in any way exploit any content, in part or in whole. It is not permitted to copy, redistribute, retransmit, publish or commercially exploit the material of the Web pages without the express written permission of the Seller and the copyright holder.

The User expressly agrees that the use of the Website is entirely or exclusively the responsibility of the User so that the Seller does not guarantee any consequences that may arise from the use of this Website. The responsibility of the User refers to all damages or possible injuries caused by any error, omission, interruption, deletion, malfunction, delay in operation or transmission, computer virus, interruption in the communication line, theft, destruction or unauthorized access, changes or misuse of records, by the termination of the contract, inappropriate behaviour, negligence, or any other action. The Seller may terminate the business relationship with any of its Users at any time. The Seller reserves the right to immediately cancel any passwords or user accounts of the User in case of any behaviour of the User that the Seller, at its discretion, considers unacceptable, as well as in any case of non-compliance with the General Terms of Business and Use by the User. The user can send his inquiries and comments in writing, by mail or email, and the Seller will send a written response by mail or email within the legal deadline.

The headquarters of Anamart is in Rijeka, in the Republic of Croatia. Legal disputes that may arise as a result of the use of the Website and the use of Services (unless otherwise stated in a separate contract) are under the jurisdiction of the Court in Rijeka and are resolved under the positive regulations of the Republic of Croatia. By using the Services, the User agrees that any dispute or request arising out of, or related to these Terms and Conditions, or in connection with their implementation, is within the jurisdiction of the court in Rijeka.

Terms of Use of Services

The condition for using the Service is the successful registration of the Customer or purchase without registration. With each order, the Customer will be offered acceptance of these General Terms of Use, the acceptance of which is a prerequisite for using the Services.     The Seller invites the Buyer to read the content of the Privacy Statement. The Seller recommends that the Buyers take care of their login password for the user account. We recommend that you use a combination of uppercase and lowercase letters and numbers when choosing a combination of characters for your password and that you use a password of at least six characters. We recommend changing the password periodically (at least once a year).


The language of communication on is Croatian literary language and English.    



Prices are expressed in euros (€), do not include VAT because the Seller is not in the VAT system, and are valid for all payment methods at the time of purchase. The price is determined for each product and service individually. The process of entering the price in the price list for each product and service is subject to control at several levels, but regardless of this there is a possibility of error because it is a human factor, and by the nature of things it cannot be an automatic entry. Such situations are extraordinary and the Seller apologizes to its Customers in advance for them, as it will be forced to inform them about the situation, the wrong price for a specific product or service, and the impossibility of delivering the product or providing the service according to the Customer's specific order.


Special Sale

The Seller will periodically, at his discretion, put certain products and services on special sale. The same will be available under equal conditions to all Buyers or will be available to Buyers of a certain, precisely specified group. The conditions of the promotional sale will be described in detail, in particular the duration of the promotional sale, the limitation of the quantity of products or services, the amount of the discount, etc. After the expiration of the period of the promotional sale, the Seller will not accept new orders according to the conditions related to the expired promotional sale.



The Seller will take all necessary measures and engage all possible resources to fulfil the delivery of the ordered product or the provision of the service promptly. If the Seller does not have the ordered product available, he will inform the Buyer about this and offer him the opportunity to purchase a product that is closest in terms of its characteristics to the product that cannot be delivered. The Seller removes responsibility for the consequences of the described emergency.

Your order is considered confirmed and valid only after you receive an e-mail confirmation.


Duration and Termination of Contract (Unilateral Termination of Contract by the Customer)

The contract that the Buyer concludes with the Seller for purchase and sale is a one-time sale contract that is consummated by the delivery of the product or service by the Seller and the payment made by the Buyer, in case it is not terminated. These General Terms and Conditions are an integral part of the Sales Agreement between the Seller and the Buyer. Under the Consumer Protection Act, you are authorized to unilaterally terminate the contract without giving reasons within 14 days from the date of delivery of the product, i.e. the delivery of the last product from the order. You can download the standard information form for unilateral contract termination at this link. You can terminate the contract unilaterally using the mentioned form or by any other unequivocal written statement expressing your will to terminate the contract. The right to unilateral termination of the contract is excluded by law in several cases, and you can find complete information about the right of the customer to unilaterally terminate the contract in the Consumer Protection Act Notice on how to submit a consumer complaint Under Art. 10, paragraph 2 of the Consumer Protection Act (Official Gazette, No. 41/14), the customer can submit a complaint about the quality of services in writing to the address of the registered office previously stated or via email to the address previously stated. The Seller will notify the Buyer of the receipt of the complaint without delay. The Seller will deliver the response to the complaint in writing no later than 15 days after receiving the complaint.


Payment methods

The Seller enables the purchase of selected products and services by direct internet payments: (1) payment by invoice or (2) payment by bank transfer. The orders are sent only when the funds are visible in the account.

Privacy statement and cookies 

The privacy statement and cookie policy are an integral part of these General Terms and Conditions and can be found here.


Last modified: 14/03/2024

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